Coro Health Customer Resources
Standards & Guidelines
The following slogans are trademarked by Coro Health, LLC
- MusicFirst™
- Music Prescription™
- Music Prescription Builder™
- Music Intelligence™
- FaithFirst™
- Spiritual Prescription™
- CARE Radio™
The following guidelines must be followed when designing your proprietary user interface incorporating MusicFirst.
- A “Powered by Coro Health” logo must be visible within the user interface.
- The user interface must identify the different types of programs for the user: Wake, Energy, Relax, and Sleep.
- The user interface must adhere to the verbiage use and non-use standards.
- Trademarked slogans should be appropriately marked.
- Cannot change or modify the names or process flow to reach a desired outcome or program
- May not allow for a song or program “restart, rewind” or “backup” feature. Songs can only be played in the order provided
Appropriate verbiage: Therapeutic music, Digital therapeutics company, Outcome-based therapeutic programs, Music libraries, Music design, Original artist recordings, Program, Styles, Meaningful, Supportive, Personalized, Individualized
Multi-faith audio and video library, Multiple faith traditions, On-demand spiritual support, Spiritual support, Sacred texts, Saith preferences, prayers, texts, education, chanting, meditation, inspiration, worship, curated spiritual, religious and wellness, broad spectrum of traditions, beliefs, and communities, spiritual dimension of health and well-being, Continuity with one’s community of shared belief, Community worship Support, inspiration, nurturing, Mood elevation, End-of-life connection and purpose, Clinically proven benefits
Inappropriate Verbiage: Music Therapy, Broadcasts, Channels, Pandora, Spotify, YouTube, Muzak, Mood Media, Mood Music, Jukebox, Background Music, Overhead Music, Religious recommendations, Saving Souls, Religious and spiritual exclusion, Religious judgement, Miraculous healings (miracles), The Truth, Radio, Playlists
Training Resources & Frequently Asked Questions
Download FAQ
Q: What is MusicFirst?
A: MusicFirst is a curated library of over 2500 therapeutic music programs built exclusively to support individuals and caregivers within a wide range of healthcare settings.
Q: Why is it called MusicFirst?
A: MusicFirst is a philosophy of utilizing “music first” before (or in lieu of) more traditional forms of intervention. We believe that caregivers should have access to more holistic interventions that are clinically proven, easily administered and immediately measurable.
MusicFirst has grown into the largest therapeutic music streaming service in the healthcare industry. The clinically proven therapeutic music programs are delivered to over 1M people in over 5,000 locations.
Q: What is a therapeutic music program?
A: Each program consists of a series of 8-15 songs placed in a very specific order by our patented Music Prescription™ Builder (MPB). Individual songs, and the order in which they are played, is based on a clinically proven
process developed by our team of music therapists, music designers and neuroscientists.
Q: Is there research that supports the use of MusicFirst?
A: The clinical benefits of MusicFirst have been documents in both clinical trials and clinical studies. Clinical trial results
published in the Journal of Music & Medicine noted that with over 90 days of consistent use, MusicFirst provided a 27%-54% reduction in agitation, depression, anxiety, and aggression.
In addition, a clinical study conducted by Carton Senior Living across 63 communities resulted in a 24% reduction in psychotropic drugs use, a 65% reduction in anxiolytic drug use while increasing participation in activities by 66%. There are also over 15,000 published research papers on the clinical benefits of individualized therapeutic music programs for individuals with a wide range of physical, social, and emotional challenges.
Q: Is MusicFirst considered Music Therapy?
A: Music Therapy is a clinical & evidence-based use of music interventions to accomplish individualized goals by a credentialed professional with and an accredited license in music therapy. A music therapist generally plays an instrument while administering therapy sessions either one-on-one or within a group setting. Although MusicFirst incorporates many of the evidence-based fundamentals utilized by music therapists, by the clinical definition it is not music therapy and does not require a music therapist to operate.
Q: How is MusicFirst therapeutic?
A: Our supportive music library consists of therapeutic music programs with four desired outcomes; wake, energy, relax and sleep. A user simply chooses their preferred outcome > genre > style and our patented Music Prescription™ Builder does the rest. Example: Outcome (Relax)> Genre (Country) > Style (70’s Country)
Q: Why is MusicFirst better than other music services?
A: MusicFirst is the only clinically proven music service that has been peered reviewed and published in the Journal of Music and Medicine. Clinical Trial Results: Reduction of agitation and depression 27-54%. All programs are specifically designed to support individuals within a healthcare setting.
Q: How and when do I use MusicFirst?
A: Our MusicFirst Certified Communities not only embrace the philosophy, but also provide an abundance of
evidence-based use cases and best practices for the positive utilization of MusicFirst. For example, the nursing staff often utilize supportive programs directly with individuals to support their ADLs or are played on demand during a challenging moment or time of day.
At the same time, the care staff recognize the benefits of scheduled programs designed to support group settings such as
dining and common areas as well as aid with transitions. For activities, MusicFirst provides fun and engaging programs across a wide range of individual and group enrichment activities. Administrators embrace MusicFirst for all the reasons listed above as well as being able to convey to families all the benefits, comfort, consistency, savings and overall tone that
the programming sets within a community.
Q: What is the difference between MusicFirst and other streaming music providers?
A: The foundation of MusicFirst is from a clinical focus and was designed by a team of music therapists and music designers under the direction of a neuroscientist. Other streaming providers use algorithms to support popular songs, advertising agencies and new artists who often pay to be played. Streaming music services are simply for entertainment and are not specifically designed to support healthcare needs.
Q: What other types of programs are available from MusicFirst?
A: In addition to our supportive library, MusicFirst also provides thousands of fun and engaging programs. Examples include over 500 activity programs, music trivia, dining, soundscapes, sing-along and much more
Q: What is the difference between a MusicFirst program verses a traditional playlist?
A: MusicFirst programs consist of a sequence of songs played in a specific order based on a range of song dynamics such as tempo, layer of progression, tonality, key, texture, lyrics, and other features. A commercial playlist is created from an algorithm that may pull from a single feature, such as genre, along with a songs popularity to manufacture of list of songs for a playlist.
Q: Are there certain types of conditions or challenges that MusicFirst works best in?
A: The fundamentals of the Music Prescription™ Builder have demonstrated a positive outcome of individuals across a wide range of age, condition, and demographics. MusicFirst is widely used daily by millions of individuals in Independent, Assisted, Skilled, Memory and Acute care settings. There are over 15,000 published research studies on the science and benefits of individualized therapeutic music programs for individuals with a wide range of physical, social,
and emotional challenges.
Q: Can MusicFirst replace a Music Therapist?
A: MusicFirst was not built to replace the one-on-one engagement that is provided by a music therapist, but with only 6,000 therapists in this country those opportunities are limited. MusicFirst can work as a trusted support tool for music therapists and many of the features within our Music Prescription™ Builder are rooted in the fundamentals prescribed by the music
therapy industry. MusicFirst was not designed to be administered by a licensed music therapist. MusicFirst is a simple, intuitive tool that can be used by any individual resident or staff member.
Download FAQ
Q: What is FaithFirst?
A: FaithFirst is a multi-faith digital streaming service that provides spiritual and religious support to enhance wellness in various healthcare settings. We offer content from a range of faith traditions, including Christian, Jewish, Muslim, and more.
Q: Why is FaithFirst unique?
A: FaithFirst is the only multi-faith streaming service focused specifically on healthcare. Our programs are designed to offer spiritual support that is clinically proven to be beneficial.
Q: What types of programs does FaithFirst offer?
A: We offer prayers, meditations, sacred texts, music, worship opportunities, education, and interactive spiritual exercises across multiple faith traditions.
Q: How can I access FaithFirst?
A: You can access FaithFirst through our digital platform which is available across various devices.
Technical Questions
Q: Is FaithFirst mobile-friendly?
A: Yes, you can access FaithFirst from any mobile device with internet access.
Q: Do I need to download an app?
A: No, FaithFirst is a streaming service that can be accessed via your web browser.
Q: How often is new content added?
A: New content is updated monthly.
Q: Are there any geographic restrictions for using the service?
A: No, FaithFirst is accessible anywhere you have an internet connection.
Q: How do I report a technical issue?
A: You can contact our support team through the help section on our website.
Usage Questions
Q: Can I customize my FaithFirst experience?
A: Yes, you can select from a range of faith traditions and types of programs to tailor the experience to your needs.
Q: How can caregivers make use of FaithFirst?
A: Caregivers can engage our programs to offer tailored spiritual support to individuals and groups.
Q: Can FaithFirst be used in group settings?
A: Yes, FaithFirst is designed to support both individuals and groups.
Q: Is FaithFirst only for patients?
A: No, it’s for anyone in a healthcare setting including staff and caregivers.
Q: When is the best time to use FaithFirst?
A: FaithFirst can be used anytime and is particularly helpful when traditional spiritual care providers cannot be present.
Billing and Subscription Questions
Q: How much does a FaithFirst subscription cost?
A: For pricing details, please contact our sales team.
Q: Is there a free trial?
A: Yes, we offer a limited-time free trial. Please visit our website for more information.
Q: Do you offer any discounts for healthcare providers or institutions?
A: Yes, we offer special pricing for healthcare providers and institutions. Please contact our sales team for more details.
Q: Is FaithFirst reimbursable by insurance?
A: Recent decisions by the Centers for Medicare and Medicaid have validated the role of spiritual support as part of the total treatment plan, and there may be options in the future for reimbursement, but not as of today.
Reach Out for Your Certificate of Compliance!
This certificate recognizes healthcare providers and facilities that meet full license compliance standards with our MusicFirst and FaithFirst services. It’s our way of celebrating your commitment to offering high-quality, licensed music and spiritual content that supports patient well-being.
If your facility is using Coro Health’s licensed services, you could be eligible for this certificate.
Contact us to learn more about how you can receive recognition for maintaining music compliance.
Book a Training
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Our team will walk you through essential tips and best practices, ensuring you’re fully equipped to make the most of our services.
Simply leave your email below, and we’ll reach out to schedule your session.